EPIC was delighted to receive an award for excellence at the CIE Tours International Annual Awards of Excellence which took place in Christ Church Cathedral on Tuesday 28th January 2020.
The Awards which are now in their 30th year, recognise the best hotels and tourist attractions across Ireland based on feedback from over 25,000 customers throughout the year. Each winner achieved a customer satisfaction rating of over 92% from CIE Tours International visitors with Gold Award Winners achieving the highest satisfaction ratings in their categories.
Speaking at the presentation of CIE Tours International Annual Awards of Excellence, Elizabeth Crabill, Chief Executive Officer of CIE Tours International said; “30 years ago CIE Tours International introduced its annual Awards of Excellence to recognise Ireland’s hospitality ambassadors – the people and businesses throughout the country who put Irish tourism on the global stage through the warmth of welcome and quality of service provided to our international visitors.
“Since then Ireland’s tourism sector has changed utterly and grown in reputation but the demand for excellent experiences remains constant. Ireland remains an attractive tourism destination for visitors from North America drawn by the diversity and richness of the experiences offered and the warmth of the traditional Irish welcome which should not be underestimated.
“The Irish holiday experience is unique and continues to grow in popularity, so much so that we’re launching new winter tour holidays to Ireland for the first time in 2020. This growth is driven in no small part by our Tour partners, many of whom we are recognising tonight, who are continuously improving their offering. “
Patrick Greene CEO & Museum Director of EPIC was delighted with the honour and said “We believe this is a testament to the top-class cultural experience that our guides and visitor experience teams along with a world class award winning museum provide to visitors from all over the world. We appreciate the support and vision that CIE Tours has had in bringing tours to EPIC since our opening in 2016 – one of the first tour operators to do so. We look forward to welcoming – and exceeding the expectations of – many more CIE Tours visitors into the future.”