ACCESSIBILITY

Providing a welcoming, inclusive, and accessible environment for all our visitors.

We are continually improving accessibility throughout the museum and on our digital platforms. This page is designed to help you plan your visit. For more information about accessibility prior to your visit, please direct your enquiries to info@epicchq.com. Once here, staff members are happy to answer any questions or assist.

Visitors Who Are Deaf or Have Hearing Loss

We have transcribed and are adding closed captioning to all of EPIC’s audio-visual content. Additionally, printed copies of the audio guide script are available in eight different languages.

Visitors Who Are Blind or Have Low Vision

Visitors with guide/assistance dogs are welcome, and we are working toward offering an audio service for wayfinding and exhibitions. Almost all rooms in the museum space are consistent in size.

Visitors with Mobility Impairments

The museum is fully wheelchair accessible, with elevators connecting all floors. Accessible restrooms are available throughout the building and throughways are wide and unobstructed for ease of navigation. We offer a limited number of wheelchairs at the front desk upon request.

Visitors With Learning Disabilities or Cognitive Impairments

Our exhibitions are designed with clear layouts and easy-to-read signage. Staff members are trained to provide clear and concise information.

Visitors With Autism Spectrum Disorder or Sensory Sensitivity

Our staff are trained in welcoming visitors with Autism Spectrum Disorder or Sensory Sensitivity. We are working toward offering autism and sensory-sensitive operating hours with reduced crowds and dimmed lighting.

Sensory Kits are available on request at the EPIC ticket desk.

Multilingual Support

Our audio guide and printed copies are currently available in nine languages. We are working on expanding language options to include Ukrainian and Russian.

Digital Accessibility

We are continuously improving the accessibility of our website and online resources. This includes adding descriptive text for images (alt text), improving colour contrast, and ensuring compatibility with screen reader software. We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard by June 28th, 2025, in accordance with the European Accessibility Act (EAA).

Future Improvements:

Our Accessibility Working Group oversee ongoing improvements and ensure we meet the needs of our diverse audience. We are exploring ways to provide additional accessibility features.

We welcome your feedback!

If you have any questions or suggestions about accessibility at EPIC The Irish Emigration Museum, please contact us at info@epicchq.com or call us at +353 (0)1 906 0861 .

Our accessibility efforts are always improving. We will continue to review as we implement new accessibility features and initiatives.