Visit Santa at EPIC

Join us for an unforgettable Christmas experience at EPIC The Irish Emigration Museum

After a busy year, Santa and his elves are back at EPIC. They’ve spent the last few months getting ready for the best Christmas ever and they can’t wait to see you all again! We’ve thought of everything to make your visit extra special.

Bookings can be made online for groups of 8 people (maximum).

For group bookings of 9+ people contact our Reservations Team directly on 01 906 0861 so that we can ensure your visit to Santa will be safe and meets the latest government Covid guidelines for group gatherings.



Individual Visit to Santa in your Family Group

A Printed Family Photo with Santa taken by a Professional Photographer

Our Christmas Museum Trail Pack 

Entry to EPIC The Irish Emigration Museum 

Age-Appropriate Gift from Santa

Hot Chocolate and Sweet Treat at The Bakehouse

Post your Letter to Santa at our Christmas Express Post Box

The historic and festively decorated setting of The chq Building 

A ticket to return and visit EPIC again in 2022

Ticket Prices

Children (1-3 years) including an age-appropriate gift


Children (4-12 years) including an age-appropriate gift


Children (under 1 year)


Adults (available for adults accompanying children to Santa)



Places for Santa at EPIC The Irish Emigration Museum are SOLD OUT.

Places for our Santa’s Grotto sometimes becomes available through cancellations, if you are looking to visit please contact  for available places. 

Prioritising Your Safety at EPIC

At EPIC The Irish Emigration Museum, the wellbeing and safety of Santa, his elves, our visitors and staff is our top priority. In accordance with Irish Government and Health Service Executive recommendations on COVID-19, including the Fáilte Ireland COVID-19 Safety Charter, we have implemented a number of measures for your safety and comfort. 


RECENT REVIEW of Santa Experience

I just wanted to compliment the wonderful Santa experience we had yesterday.

From the moment we arrived we were made to feel welcome and special. It was so well organised and laid out, especially given the current situation. We felt very safe. A rare feeling I have when out, lately. 

A magically festive setting

Christmas begins the moment you set foot in our magical and festive CHQ building. Admire our twinkling lights and decorations, soak up the atmosphere and get into the spirit of Christmas. On arrival you will be welcomed by Santa’s elves, who will prepare you and your family for your festive journey. 

A private audience with the man himself

While everyone excitedly waits at individual tables to see Santa in your scheduled timeslot, you can get crafty with our Education team. Once it’s your turn, Santa’s elf will lead you into his magical grotto and you will get your chance to talk to Santa…..yes, the real Santa!

Be sure to let him know what you’d like for Christmas or ask him that special question you’ve waited all year to ask – How does he keep his beard so neat and tidy? What should you leave out for him and Rudolph to eat on Christmas Eve? How will he get into your house if you don’t have a chimney? 

Pick up your Special Gift from Santa

Santa choose a very special present for you! Excited to see what it is? (Psst!! it’s not your main Christmas gift from Santa – he’ll deliver that on Christmas Day!)

That all-important family Santa photo

Wait – don’t forget your photo! Our professional photographer will be ready and waiting  to take your picture and print that perfect family shot. He’s a pro at getting everyone to smile and look the same way.

Explore EPIC and follow our Christmas Trail

The fun doesn’t end there! After meeting Santa, you can visit our award-winning interactive museum, where you’ll discover some amazing facts (Did you know that polar bears are actually Irish?!) 

Enjoy a Hot Chocolate and a Sweet Treat

Round off your magical day with a visit to The Bakehouse in The chq Building for a delicious hot chocolate and sweet treat (there might also be something special for Mummy and Daddy too!)

Don’t forget to post your Santa Letter!

Oh….and don’t forget to bring your letter for Santa with you to post (in our special Christmas Express Post Box) so Santa and his elves can bring it back to Lapland with them!

Details, terms and conditions of Santa’s Grotto at EPIC Museum

What does my ticket include?
  • A visit to meet Santa in our specially designed grotto, which has safety and comfort at the forefront and meets all government guidelines. 
  • A professional photographer will be available to take your special family Christmas photograph (1 printed photo included in the price).
  • A special gift from Santa for each child, which will be presented by Santa himself
  • Your ticket will also include access to our award-winning museum and children’s Christmas trail.
  • A trip to Bakehouse CHQ for a delicious Hot Chocolate and Sweet Treat (for children) and a tea/coffee for the adults.
  • A return ticket to visit EPIC in 2022.
What COVID measures are in place?

This year our Santa visits have been specially designed with social distancing guidelines in place so you can still enjoy all the festive fun in a safe and relaxed atmosphere.

Due to recent changes in government guidelines and advice, all adults aged 18+ will be required to provide proof of vaccination by means of a full Vaccination Certificate/Digital Certificate, or letter of recovery from COVID-19 within the previous 6 months, as well as Photo ID (passport, driver’s licence) to attend Santa’s Grotto. Accompanied minors aged 17 and under do not require proof of vaccination.

  • Santa’s specially designed grotto will be located in the spacious CHQ building.
  • Limited tickets will be available for this time-slotted event so booking is essential.
  • Reserved seating is available for families waiting to visit the grotto and all seating areas will be cleaned after each use. 
  • Your visit with Santa will be in keeping with government guidelines so Santa will be sitting at least 2 metres from your family group.
  • On entry to the grotto, floor decals will signal your standing/seating area. This is to ensure that the 2 metre distance is maintained.  
  • Photo opportunities will be available and they will be set up to maintain social distance to ensure safety. This year Santa will be unable to have children stand or sit next to him. Staff will not be able to take photographs for visiting families but our professional photographer will be there to capture the perfect family photo.
  • All staff will be wearing facemasks and we ask that all guests please to do the same.
  • Sanitising sessions will be available throughout the experience. 
  • Our ‘Pop Up Christmas Around the World Trail’ has been designed with social distancing in mind. Each child will receive their own pack to allow them to take part in the experience.
How do I purchase tickets?

Bookings can be made online for groups of 8 people (maximum). You can buy your tickets online from https://tickets.epicchq.com/. 

For group bookings of 9+ people contact our Reservations Team directly on 01 906 0861 so that we can ensure your visit to Santa will be safe and meets the latest government Covid guidelines for group gatherings.


What happens when we arrive?

As soon as you’ve booked your tickets, you will receive a booking confirmation by email; this is all you need for your visit. 

  • This confirmation does not have to be printed; you will just need access to it on your mobile phone. 
  • You can check in at the EPIC ticket desk. We recommend that you arrive 5-10 minutes before your allotted time. There will be no dedicated waiting area so we don’t recommend arriving earlier. 
  • Once you have checked in you will be directed to a dedicated seating area, where you will wait until the elves call you for your visit to Santa’s Grotto. 
  • Once you have finished your visit to Santa’s Grotto, you can meet our working elves in our Gift Shop to collect your gift. You can also visit our exclusive pop-up ‘Christmas Traditions Around the World’ trail in the museum. 
  • If you are running late for your booking please call +353 (0) 19060861. Due to limited availability, we will move bookings to the next available timeslot, if possible.
  • Tickets for Santa at EPIC are non-refundable.
How do I get there?

EPIC is located in The chq Building in Dublin’s Docklands, a 10 minute walk east from O’Connell Street Bridge. It is served by all major public transport links (Dublin Bus, Luas red line, DART, Irish Rail and SwordsBus) If travelling by car, the nearest public car park is Park Rite IFSC on Commons Street.

Is there a car park close by?

The nearest car park to EPIC is Park Rite IFSC on Commons Street, to the rear of Hilton Garden Inn Hotel. Park Rite offer a special weekend rate for EPIC customers of 4 hours of parking for €8, which can be booked on our website as an optional add-on, or 24 hours in advance on ParkRite’s website.