General Info / Tickets
Admissions & Special Offers
All standard tickets purchased are valid for one FREE return visit to our museum during the rest of the year (2020).
Adult (Age 18-64)€16.50
Child (Age 0 - 16)€FREE for September
Irish Family History Centre€19.50
EPIC The Irish Family History Centre and CHQ are fully wheelchair accessible. A courtesy wheelchair is available upon request. Carers are admitted free of charge. If you have any queries regarding access for people with special needs please contact us directly.
Audio Guides are no longer available for hire due to Covid-19 measures. Our new Museum & Audio App is available to download for free on the App Store (for iPhone) and Google Play (for Android mobile and tablets) and is available in the following languages: English, Irish, German, French, Spanish, Italian, Polish and Mandarin Chinese.
Gift cards for EPIC are available from our ticket desk and Gift Store during regular hours. They can also be ordered by phone (Mon – Fri, 9:00am to 5:30pm) by calling (01) 906 0861.
Reduced Capacity Limits
Timed-entry every 15 minutes in groups of 25 people (maximum) will apply to ensure a safe capacity is maintained. Our Visitor Experience team are also constantly monitoring the movement and flow of visitors through the museum, to ensure there is no build-up of visitors at pinch points or at popular galleries.
We recommend visitors to book online in advance to ensure entry at your preferred time and date. Our ticket desk will still accept walk-ins, all of whom will be allowed entry in the next available time slot.
Sanitising and Cleaning
Sanitising stations will be widely available, at entry, at our ticket desk, in our galleries, in our gift shop, and on exit. Increased and regular cleaning in all areas and sanitising of major touch points is being carried out. Each visitor will be issued with sterilised stylus pen to use our interactive touchscreens within the museum. We ask all visitors not to use their hands to touch any interactive element within our galleries.
Ventilation and Filtration
EPIC Museum has an air handling system (AHU) in place that controls the flow of fresh filtered air to the museum and also extracts air from the museum giving us a constant air flow throughout the vaults. This unit is constantly monitored by our Building Management System (BMS) which controls the temperature to the museum keeping it at an optimum Level.
The filters on our AHU system are replaced on a quarterly basis in line with our planned preventative maintenance (PPM) schedule.
Along with our Maintenance plans with external contractors, NDH, we are checking daily the operation of the AHU System to ensure all is working correctly.
We ask all visitors to wear a face mask or face covering while visiting our museum and gift shop. PPE can be purchased at our ticket desk or in our gift shop.
We ask all visitors to adhere to the social distancing advice. Visitors not from the same household must maintain a 2 metre distance from each other where possible. Our museum is divided in to 20 galleries, each approximately 85 sq metres in size, with a total area of 1,700 sq metres. We would kindly ask all visitors to be considerate and patient with other visitors and our staff in this regard while visiting our museum.
We encourage all visitors to use contactless payment at our ticket desk and in our gift shop. Perspex screens have been installed between our tills to help ensure the safety for our staff and visitors.
By purchasing a ticket to visit our museum you are confirming that you are not displaying any symptoms of COVID-19, and you have not you been in close contact with anyone who has been diagnosed with COVID-19 in the last the 14 days.
If you feel unwell or start displaying symptoms of COVID-19 you should follow Government and HSE advice, by self-isolating and contacting your doctor for further advice and instructions. If you had booked to visit EPIC we will happily help you reschedule or cancel your booking. This can be done by emailing us at firstname.lastname@example.org, stating your booking confirmation number.
Restrictions on visitors who have recently travelled into Ireland
All visitors to our museum and gift shop must have completed the 14-day self isolation requirement as per Government guidelines in relation to recent travel into Ireland from any country not on the approved COVID-19 Green List (click here to view list of approved countries).
Visitors who reside in Northern Ireland are permitted to visit without the need to complete 14-day self isolation. However visitors who have travelled into Northern Ireland from Great Britain and abroad, and then travelled onto the Republic of Ireland must adhere to the 14 days self isolation requirement.