We’re here to help
Below you will find a list of our frequently asked questions. If you can’t find what you’re looking for please send an email to firstname.lastname@example.org or call us on + 353 (01) 906 0861.
What are EPIC opening hours?
EPIC The Irish Emigration Museum is open 7 days a week from 10.00am to 6.45pm (last entry 5.00pm). Closed 24th – 26th of December (inclusive).
How do I get there?
EPIC is located in The chq Building in Dublin’s Docklands, a 10 minute walk east from O’Connell Street Bridge. It was served by all major public transport links (Dublin Bus, Luas red line, DART, Irish Rail, Swords Bus) and on all the Dublin sightseeing bus routes (Do Dublin, Cityscape, City Sightseeing). If travelling by car the nearest public car park is Park Rite IFSC on Commons Street. For more detailed information visit our Location page.
How long is a tour of EPIC?
EPIC The Irish Emigration Museum is a self-guided visitor attraction. We recommend a minimum of 90 minutes to complete the self-guided tour. Please note many of our visitors have enjoyed a longer time here. For those short on time we offer guided tours everyday at 11am and 2pm, which take approximately 55 minutes. These tours are provided at no extra charge. They are limited to 20 people per tour and are available on a first-come, first-served basis.
Do I have to book in advance?
Admission tickets for our museum are available in person from our ticket desk, or to book in advance from our website and approved third party affiliates. We recommend booking in advance in order to guarantee admission, particularly during peak season. If our museum reaches capacity first preference will be given to those that have booked in advance.
Is the building wheelchair accessible?
EPIC The Irish Emigration Museum and CHQ are fully wheelchair accessible. A courtesy push wheelchair is available upon request. Please note any guest who requires the push wheelchair will need to be assisted by their accompanying guest.
- To enter EPIC, visitors can walk down 26 steps however there are elevators on site at both the entrance and exit
- Visitors have to walk approximately 450 metres throughout the museum, which is all one level
- There is seating throughout EPIC and CHQ
If you have any queries regarding access for people with special needs please contact us directly on email@example.com or call +353 (0)1 906 0861.
Can I take photos inside and outside the museum?
We encourage all our general guests and visitors to take as many they wish within our museum and The chq Building for their personal use. However we do ask that you be mindful of other visitors and guests when you do so.
If you want to photograph or film our museum for business or commercial purposes, please contact us directly with your request.
Is there a private guided tour?
Although EPIC The Irish Emigration Museum is a self-guided visitor attraction, groups can pre-book a private EPIC Tour Guide. EPIC Tour Guides are only available on request at least 1 week prior to the group’s visit. (Subject to guide availability)
- There is an additional cost of €40 per EPIC Tour Guide
- Each EPIC Tour Guide can take a maximum of 20 people and a minimum of 10 people
- A visit with an EPIC Tour Guide lasts 60 minutes
Does the museum have audio guides?
Visitors can avail of an audio guide for €1 – available in English, German, Italian, French and Spanish.
Our EPIC The Irish Emigration App is also available to download for free on the App Store (for iPhone) and Google Play (for Android mobile and tablets). Currently the app includes the English version of our audio, with the German, French, Spanish & Italian versions available soon.
Can I store my bags/luggage?
There are secure, coin operated lockers at EPIC The Irish Emigration Museum that can accommodate standard carry-on luggage. Lockers accept €1 coins. Please note we cannot accept bags/luggage which do not fit securely in our lockers.
Is there a car park close by?
Available from Park Rite IFSC on Commons Street, to the rear of Hilton Garden Inn Hotel. Book online via Park Rite for a special weekend rate.
Is there a coach parking available?
There is a coach drop off point at EPIC. If your group are arriving by coach please advise our bookings team who will share the coach drop off/pick up instructions.
Is there a cafe in the museum?
CHQ has several great options for lunch and snacks without needing to leave the building. For full list of cafés and restaurants please click here.